Check Your Internet ConnectionĬompared to Text Messages and Voice calls, WhatsApp Video Calls require a stable and strong network connection to work properly. Note: Update option will be available only if an Update is available for WhatsApp. Open App Store > search for WhatsApp > On the next screen, tap on the Update option located next to WhatsApp Messenger. Update WhatsAppīefore going ahead with other troubleshooting steps, make sure that the latest version of WhatsApp is installed on your iPhone. Once WhatsApp is able to access the Camera and Microphone, you should be able to make voice and video calls on WhatsApp. Open Settings > scroll down and tap on WhatsApp > On the next screen, move the toggle next to Microphone and Camera to ON position.
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